Customer Care from Motorama Kia

Our Customer Care Program isn’t just a handshake. It’s a commitment. At Motorama Kia, we understand that buying a new car is a big decision.

If you’re new to our brand, the youthful styling and advanced technologies of our vehicles may have taken you by surprise. Similarly, the high quality of build, engineering and finishes, as well as the efficiency, economy and sheer driving pleasure of every Kia, might have exceeded your expectations. Yet having experienced all that, you may now have a better appreciation of why Kia is the most exciting force of change in the automotive world today.

That’s why we have developed the industry’s best warranty along with 7 year Capped Price Servicing and 7 year Roadside Assistance. It’s how we back our quality and reliability.

Introducing Australia’s Best Warranty offering - 7 Years Unlimited Kilometre warranty, backed by 7 Years Roadside Assistance (subject to eligibility) and 7 Years Capped Price Servicing – because we think peace-of-mind is an important part of any vehicle purchase.

It’s our show of commitment to you. Which shouldn’t be surprising, especially since your Kia already comes packed with the latest advanced automotive technology and is tuned specifically for Australian road conditions - so come and enjoy the journey with us.

When you purchase a new Kia, you have the assurance that it’s been built to the most exacting standards, using cutting edge engineering and high quality materials, and incorporates the latest technologies and innovations. In a nutshell, we build Kia’s to keep on going.

At the same time, regular checkups, maintenance and servicing are still essential. And no one is better qualified to do that than Motorama Kia.

Even with the greatest care in the world, there are times when the unexpected happens. You lose your keys. You run out of fuel. Or you leave on the lights and need a jump-start. That’s why nationwide Kia Roadside Assist makes good sense.

Every Kia already comes supported by 12 months of complimentary Roadside Assistance. And because each vehicle we build is designed to keep going and going, it’s easy to extend that complimentary coverage for up to 7 years.

Simply return your vehicle to Motorama Kia for each of its scheduled services, and you’ll enjoy peace-of-mind for the long term.

Three months doesn’t seem like a long time before a service. But it’s really important that after your first 3,000 kilometres or three months of driving, our factory trained Kia technicians run a few simple tests to make sure that everything about your new Kia is A-OK.

And perhaps by this time you may also have a few questions about how things work. So who better to ask than the staff at Motorama Kia?

Because this service is really important, we’ve also fixed its price. And the number we came up with was – FREE.

Motorama Kia Service team look forward to seeing you in three months time